I need help now!
If someone is threatening you with violence or if you need medical help, call these emergency numbers:
Police 110
Emergency 112
The women's shelter is an emergency accommodation for women who are affected by or threatened with violence. In the women's shelter, you will get temporary protection and support until you have created a new life for yourself.
You can reach us 24 hours a day by calling these phone numbers:
069 / 43 05 47 66
069 / 63 12 61 4
069 / 41 26 79
The women's shelters of the Frankfurter Verein take in women from Frankfurt and from the state of Hesse.
If we have a free space for you, we can give you (and your children) a place to live right away. At any time – even at night and on weekends.
We don't always have a free space. We will then help you to find a place to live in another women's shelter or some other emergency accommodation.
You can find more information in our FAQ (questions and answers).
I need advice.
If you want to talk to someone about your emergency, please contact us.
These are the phone numbers of our advice centre:
069 / 43 05 47 66
0172 / 619 89 84
Our office hours:
Monday to Friday from 9.00 a.m. to 5.00 p.m.
The advice is free and you don't need to give us your name if you don't want to.
If you want to have a personal consultation, please make an appointment with us. The consultation can take place in our advice centre or in another place. If you want, we can organise an interpreter for you.
Online advice
Can you not make a phone call at the moment or would you like to get advice online? Please send us an e-mail: beratung@frauenhaus-frankfurt.de
We will deal with your message during our office hours and no later than the next working day.
The National Help Telephone is available around the clock if you want advice. Call 08000 116 016 to get advice over the phone, also in many different languages.
Would you like to get online advice outside our office hours? The National Help Telephone also offers e-mail advice and chat advice.
